Privacy policy

FERLA FAMILY BIKES PRIVACY POLICY

Last Updated: July 28, 2021

At FERLA FAMILY BIKES (“FERLA FAMILY BIKES”), we are committed to maintaining the accuracy, confidentiality and security of your personal information. We have developed this Website Privacy Policy to describe our specific privacy policy and practices and how we collect, use, store, and disclose your personal information when you visit our website. We have developed other documents that describe our Terms and Conditions and practices with respect to how we interact with you.
If you are unsure of which Privacy Policy applies to you, please contact us for more information.

Privacy Policy Effective for United States
It is FERLA FAMILY BIKES’s policy to comply with the privacy legislation within each jurisdiction in which we operate. Sometimes the privacy legislation and/or an individual’s right to privacy are different from one jurisdiction to another. This Privacy Policy covers, and it is only applicable to only those activities that are subject to the provisions of United States’ privacy laws.
This Privacy Policy has a limited scope and application. Consequently, the rights and obligations contained in this Privacy Policy may not be available to all individuals or in all jurisdictions. If you are unsure if or how this Privacy Policy applies to you, please contact us for more information.


What Is Personal Information?
For the purposes of this Privacy Policy, personal information is any information about an identifiable individual, other than the person’s business title or business contact information when used or disclosed for the purpose of business communications.


What Personal Information Do We Collect?
You can visit our website without telling us who you are or revealing any information about yourself, including your email address. Our web server may collect information related to your visit to our website, including: the IP address and domain used to access our website; the type and version of your browser; the website you came from to access our website; the page you entered and exited at; any website page that is viewed by that IP address; and what country you are from. We use this information to monitor our website’s performance (e.g., number of visits, average time spent, page views) and for our business purposes such as working to continually upgrade our website.
In addition, we collect the personal information that you submit to our website, such as your name, address and any other contact or other information that you choose to provide by:
• using the “Contact Us” portion of this website;
• placing an order or making a purchase of our bikes on the website;
• by corresponding with a representative of Ferla Family Bikes via Contact Us section.
Where you request information from us, we may use the email address that you provide to send you information about offers on products that we believe may be of interest to you. If you have asked us to put you on an email mailing list to provide you with certain information on a regular
basis, or if we send you information about our offers on products by email, you may ask us to remove you from the list at any time (using the unsubscribe instructions provided with each email).


How Do We Use Cookies?
When you visit the website, we place a “cookie” on your browser to track your visit. A cookie is a small data file that is transferred to your hard drive through your web browser that can only be read by the website that placed the cookie on your hard drive. The cookie acts as an identification card and allows our website to identify you and to record your passwords and preferences. The cookie allows us to track your visit to the website so that we can better understand your use of our website so that we can customize and tailor the website to better meet your needs.
Most browsers are set to accept cookies. However, on most web browsers you may change this setting to have your web browser either: (1) notify you before a website places a cookie on your browser so that you can decide whether or not to accept the cookie; or (2) automatically prevent the placing of a cookie on your browser. It should be noted that if cookies are not accepted, it will affect how you view our website.


What About Links to Other Websites?
Our website may contain links to other websites that may be subject to less stringent privacy standards. We cannot assume any responsibility for the privacy practices, policies or actions of the third parties that operate these websites. FERLA FAMILY BIKES is not responsible for how such third parties collect, use, store, or disclose your personal information. You should review the privacy policies of these websites before providing them with personal information.

Why Do We Collect, Use, Store, and Disclose Personal Information?
The personal information collected is used, stored, and disclosed for our business purposes, including for those purposes explained in this policy and in our Terms and Conditions.
Your personal information may be shared with our employees, contractors, consultants, affiliates and other parties who require such information to assist us with establishing, maintaining and managing our relationship with you. In addition, personal information may be disclosed or transferred to another party in the event of a change in ownership of, or a grant of a security interest in, all or a part of Ferla Family Bikes.
We may collect, use or disclose your personal information without your knowledge or consent where we are permitted or required by applicable law or regulatory requirements to do so.

Your Consent Is Important to Us
By using our website, we assume that you have consented to the collection, use, store, and disclosure of your personal information as explained in this Privacy Policy. You may change or withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us using the contact information set out below. In some circumstances, a change in or withdrawal of consent may severely limit our ability to provide products or services to, or acquire products or services from, you. All communications with
respect to such withdrawal or variation of consent should be in writing and addressed to us via email or by mailing at
FERLA BIKES
895 N Todd Ave, Azusa CA 91702.

How Is Your Personal Information Protected?
Ferla Family Bikes endeavors to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to prevent your personal information from loss and unauthorized access, copying, use, modification or disclosure.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while this website strives to protect your personal information, we cannot warrant the security of any information you transmit to us, and you do so at your own risk. Once this website receives your transmission, we make commercially reasonable efforts to ensure its security on
our systems.

Updating Your Personal Information
It is important that the information contained in our records is both accurate and current. If your personal information happens to change during the course of our relationship, please keep us informed of such changes. In some circumstances we may not agree with your request to change your personal information
and will instead append an alternative text to the record in question.

Access to Your Personal Information
You can ask to see the personal information that we hold about you. If you want to review, verify or correct your personal information, please contact us using the contact information set out below. Please note that any such communication must be in writing. For information on accessing your information, please see our Terms and Conditions.
In the event that we cannot provide you with access to your personal information, we will endeavor to inform you of the reasons why, subject to any legal or regulatory restrictions.

Revisions to this Privacy Policy
Ferla Family Bikes from time to time, may make changes to this Privacy Policy to reflect changes in its legal or regulatory obligations or in the manner in which we deal with your personal information. We will post any revised version of this Privacy Policy on our website and we encourage you to refer back to it on a regular basis.

 

 

The Ferla Family - Cargo Bikes mobile message service (the "Service") is operated by Ferla Family - Cargo Bikes (“Ferla Family - Cargo Bikes”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Ferla Family - Cargo Bikes’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Ferla Family - Cargo Bikes through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Ferla Family - Cargo Bikes. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18668965973 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Ferla Family - Cargo Bikes mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18668965973 or email info@ferlafamilybikes.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

 


Inquiries or Concerns?
For more information about our Privacy Policies, please visit our website at
https://ferlafamilybikes.com. If you have any questions or concerns about our Privacy Policies, please contact at
Email: info@ferlafamilybikes.com
Phone: +1 (213) 766-0333